Cancellation Policy
- Registration Charges: Non-refundable and non-transferable.
- Cancellation within 2 Days: 100% of the booking value will be charged as cancellation fees.
- Cancellation within 7 Days: 50% of the booking value will be charged as cancellation fees.
- Cancellation within 15 Days: 25% of the booking value will be charged as cancellation fees.
- Unforeseen Weather/Government Restrictions: In case of cancellations due to weather conditions or government restrictions, alternate feasible activities will be arranged. However, no refund will be provided for such cancellations.
- Lockdown in Destination: In case of lockdown at the destination, a credit shell will be issued. It can be used for future bookings after deducting IRCTC/Airline cancellation charges.
Refund Policy
- Registration Charges: Non-refundable.
- Credit Shell: Any applicable refunds will be issued as a credit shell, which can be used for future trips within 365 days from the issue date.
- Processing Time: Refunds (in special cases) will take up to 7 days to process and credit to the customer’s bank account.
- No Returns: Return is not applicable.
Contact Info
- Reris Villa Shanti Vihar, Cemetry Road, Sanjauli, Shimla -171006, Himachal Pradesh
- Info@travelcofee.com
- +917018537498
- +917018537498